Shipping policy

Shipping Policy

At YUE, each piece is thoughtfully prepared with care and attention to detail before it reaches you 🌙

Order Processing & Shipping

  • Once your order is confirmed, it will be processed and shipped within 4–5 working days.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

  • Delivery timelines may vary depending on your location and courier service availability.
  • Once your order is shipped, tracking details will be shared via email or message.

Shipping Charges

  • Shipping charges, if applicable, will be calculated at checkout.
  • Free shipping offers may be available during promotional periods.

Delays

While we aim to deliver your order on time, unexpected delays due to weather, courier issues, or high order volumes may occasionally occur. We appreciate your patience and understanding in such situations.

Incorrect Address

Please ensure all shipping details are entered correctly at checkout. YUE will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

For any shipping-related queries, feel free to contact us at 🤍